The Call Centre for YOU

South Africa’s leading people-centric call centre.
Empowering environment, become a 13-out-of-10
20+ years experience.

We empower people

Empowering Environment

We empower you to deliver the best results and provide the right guidance and support to maximize your personal success.

Training & Development

Our training & development programs support the growth of our staff, allowing maximum performance and earning potential

Reward & Recognition

We provide a rewarding environment with the best compensation packages, commissions, benefits, incentives, and career growth possibilities.

#Changinglives

View some of the many personal success stories.
We look forward to creating the next one with you!

The happy team

A contact centre evolves around human interactions. We provide an environment that allows for ultimate human interactions, both internal and external, and personal happiness. Happy people do well.

People are the heart of our organization. We invest in a rewarding environment where you feel supported and empowered

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13-out-of-10

We invest in personal growth and developing our team members into a 13-out-of-10 performer.
Our 13-OUT-OF-10 training & development program provides opportunities to develop your talents to its utmost ability.
13TEN provides career growth paths on all levels.

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Our
Values

EMPOWER
We empower our people, allowing them to unlock their best abilities. We create an empowering environment that develops the best version of each individual and makes them a master of their own destiny.

INSPIRE
We inspire each other, On every level, within every position. Someone that overcomes their personal challenges, someone that exceeds their targets, a manager that develops and motivates its team and leads them to victory. Inspiration takes place every day, within the whole of our organization.

RESILIENCE
We are able to overcome any obstacle, and any challenge that comes our way. We never give up, and endure any challenge until we come out as a winner. Being resilient, dedicated and inventive allows us to achieve any goal

INTEGRITY
Integrity is the key stone in our relationships with our people & our clients. What we say and what we do has to be aligned at all times. Integrity means we are transparent and direct. Our word is our bond, for everyone within the organization.

LOVE
We LOVE our people, we LOVE our clients, we LOVE our workplace, we LOVE our team-spirit & we LOVE the opportunity we have to become successful together

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Our Specialities

Sales (outbound & inbound)
Live Transfers
Customer Service (voice/webchat)
Debt Collection
Smart Meter Appointments
Surveys
Quality Assurance (QA)
Billing and Back-office Operations
Appointment setting

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Empowered by technology

We pride ourselves being a state-of-the art data-driven contact centre. By utilizing the latest technologies, we empower our team to work more efficient and effective. This allows to achieve maximum results and a rewarding work environment.